From Economy to Luxury, What Matters Most to Hotel Guests
In today’s age of social media where every individual’s opinion is typed out in 140 characters or fewer, an old Sanskrit saying “Atithi Devo Bhavah” is perhaps a more pronounced mantra on how to treat guests. Be it a luxury Four Seasons or a budget Premier Inn, all guests are entitled to a warm welcome, a friendly face, attentive service and a lot more. This article shares a few interesting insights on what exactly modern travelers want and expect from their stay at your hotel.
