Are You Making these Revenue-killing Wi-Fi Mistakes?
Guests come to hotels to relax on big fluffy beds, exploit the room service, and have a good time with their friends and family. And when they’re here, they definitely want to capture the fun moments and share them online. Or maybe they want to get some work done, if they’re travelling professionals. However, their hotel experience can go south when they’re met with lousy Internet connection. On an average, guests travel with at least three devices, and they expect all of them to connect quickly and work really well, whether they’re replying to an email, having a video chat, or streaming a movie. But the question is, can modern hospitality provide its guests with a fast and reliable connection that guarantees customer satisfaction?
